Black River Falls Outpatient Counselor

DEPARTMENT:  Outpatient Therapy


CLOSING DATE: Until Filled

Job Purpose: Provide counseling services to both voluntary and involuntary clients. Work with individuals and groups to promote optimum mental health. May work with individuals, couples and/or families in the areas of: parenting; marital problems; mood management; trauma; stress management; problems with self-esteem; issues associated with aging and mental and emotional health; at-risk behaviors; as well as developmental/cognitive issues. Serve as provider to the Jackson County Adult Treatment Court.


    • Maintain confidentiality of records relating to clients’ treatment as stated in Wisconsin state statutes
    • Encourage clients to express their feelings and discuss what is happening in their lives, and help them to develop insight into themselves and their relationships.
    • Collect information about clients through interviews, observation, and tests.
    • Develop and implement treatment plans based on clinical experience and knowledge.
    • Prepare and maintain all required treatment records and reports.
    • Follow Stein Policy regarding billing
    • Follow Stein Policy regarding casenotes and data entry (outcomes, etc)
    • Complete timesheet in timely manner
    • Complete billing sheets in timely manner
    • Maintain expected billable percentage to non-billable time
    • Guide clients in the development of skills and strategies for dealing with their problems.
    • Refer clients, or family members to community resources or to specialists as necessary.
    • Modify treatment activities and approaches as needed to comply with changes in clients’ status.
    • Counsel family members to assist them in understanding, dealing with, and supporting client or clients.
    • Evaluate the effectiveness of counseling interventions and clients’ progress in resolving identified problems and moving towards defined objectives.
    • Meet with families, social workers, and other interested parties to exchange necessary information during the treatment process.
    • Learn about new developments in the field by reading professional literature, attending courses and seminars, and establishing and maintaining contact with other social service agencies.
    • Working knowledge of  information about community mental health needs and resources that could be used in conjunction with therapy.
    • Maintain awareness of behavioral, crisis-management techniques, and personal safety as well as physical skills necessary relative to frequent travel/driving.
    • Understand and follow policies and procedures of the Counseling/Psychotherapy Department, and Stein Counseling & Consulting Services, Ltd., as outlined in the department and agency policy manuals as well as applicable state statutes and administrative code chapters specific to the profession.
    • Participate in regularly scheduled individual and group supervision, and ongoing evaluation.
    • Maintain continuing education credits in accordance to state/licensure guidelines and Stein Counseling & Consulting Services policy.
    • Develop personal and professional goals annually.
    • Maintain acceptable ratings (75% or better) in all areas on performance reviews (job performance, supervisor ratings, client satisfaction, collateral ratings, QAUR, etc).
  • Perform other duties and responsibilities, consistent with this position description, as requested by the Manager or President of Stein Counseling & Consulting Services, Ltd.

Work Environment

This position requires: dealing with resistant and reluctant clientele and an ability to manage conflict; the ability to work without close supervision; the ability to meet strict deadlines, as outlined by state and agency expectations; and the ability to work with external customers and/or the public. Must be willing to work closely with court system, legal field, jail, and other related county systems in coordination of the Jackson County Adult Treatment Court.


    • Assess therapy needs of clients
    • Assist clients in understanding personal or interactive problems
    • Understand and appropriately implement various research based counseling techniques
    • Utilize effective interviewing procedures/techniques
    • Analyze data or information
    • Develop appropriate treatment plans
    • Document/record information per state and agency expectations
    • Make decisions and solve problems
    • Communicate with persons outside organization
    • Communicate with supervisors, peers, or subordinates
    • Update and use relevant knowledge
    • Resolve conflicts and negotiate with others
    • Provide consultation and advice to others
    • Think creatively
    • Understand and adhere to healthy boundaries with clients
    • Possess basic knowledge of computers (Word, email, internet, etc)
    • Organize, plan, and prioritize work
    • Use conflict resolution techniques
    • Advise clients in emergency situations
    • Follow confidentiality procedures
    • Relate to clients’ socioeconomic conditions
    • Evaluate client response to therapy
    • Monitor client progress
  • Refer clients to community services or resources as necessary

Education and Experience

Master’s Degree in Community Counseling, Marriage & Family, Social Work, Psychology, or related field required and license eligible or fully licensed. Must also minimally have SAC-IT or addiction speciality.  Ideal candidate will possess 3000 hours of documented mental health experience working with individuals, couples, families and/or At-Risk Youth. Must have excellent communication and interpersonal skills, with the ability to work within the concept of a team. Requires valid driver’s license and reliable transportation with adequate auto liability insurance and a good driving record.


Those working towards licensure will receive regular supervision by an appropriately licensed provider; those already licensed, will participate in regular collaboration with other licensed professionals.


This position requires a flexible schedule—must be willing to work 2 evenings.

EMPLOYMENT STATUS:  Full Time, Direct Contact Employee (35-45 hours/week) or Part Time Direct Contact Employee

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